About: Royal Blackburn Hospital

I had an MRI scan at the end of February then a CT scan on the 24 March which confirmed my diagnosis. The staff at both appointments were very nice and proffesional. As I cancelled the appointment for my MRI scan a couple of times, due to the appointments not fitting in with my work, they persisited (in a nice way) until I received an appointment to suit me, early morning. So glad they did or would I be here now? (Had brain surgery at Royal Preston who also get a gold award) Thank you to the staff in both departments and sorry I have only just submitted this review. I didn't realise until recently that I could. xx Sorry I've had to put 'Don't know' for department as I'm not sure which department the scans come under.

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Response from Royal Blackburn Hospital

Many thanks for your feedback on your experience of our MRI/ CT service, and thank-you for taking the time to do so- the delay really doesn't matter it's just nice that you took the time to do so. I will make sure your appreciation is passed onto the team and I am very pleased to hear that your recent experience with us was really positive as we always strive to deliver safe, personal & effective care. If you would like to talk through your visit to us with one of our Patient Experience team so we can understand the bits of your experience that made this a good visit for you we would really value this so that we can try to make it like this for every patient throughout our hospitals and services. You can either contact me (Wendy Stobbs) on 01254 734471 or email me on wendy.stobbs@elht.nhs.uk. Many thanks again and best wishes for a continued recovery

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