"urgent procedure for spinal injury"

About: The Walton Centre

I have been to A&E,in fazakerley 4 times now with horrific pain in my back,afterbeing sent home after my 1st night stay in hospital 30/06/14. with no scan as I was not allowed one ,I was then sent as an out payient to mri scanning department 7/07/14,which following the next day A&E fazakerly phoned me to get a ambulance to hospital straite away after seeing my scan results,2 consultants checked it out and classed it as urgent and my notes apparently were sent to Walton neuro,today on the 25/07/14 I have heard nothing I am in so much pain and on morphine,diazapam and other cocktail of drugs and told that no matter how much pain I am in going to A&E cant do no more,i have contacted Walton neuro and been told my notes are still with triage and I could be looking at a 10 week wait how urgent is urgent? I am in agony ,lost my job ,and cant walk in pain,no one knows where my notes are ,what consultant is looking at them if any and yet. I am left to suffer in silence with no where to go,and obviously a urgent need for surgery. My foot doc I seen yesterday has checked my mri scan out himself and he aid the way that looks he is not doing anything until I have been seen by Walton neuro can some one please help my own gp can not help ?its all in Walton neuros hands,when I was sent home the 1st time I was told to do physio everyday and in my 2nd scan showed my injury had worsend who can give me advice on what am suppose to do? and why is an urgent case taking so long .I have not arrived yet and am already having no faith.

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Response from The Walton Centre

Thank you for taking the time to post your feedback regarding your visits to AED. If you would like to discuss your concerns in more detail, please contact the Patient Experience Team 0151 529 5530.

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