"Difficulty with DART"
About: Devon Access and Referral Team (DART) Devon Access and Referral Team (DART) Exeter EX1 1PQ
Posted by Macdor (as ),
Received a letter from DART on asking me to phone one of 2 numbers to receive a hospital appointment. The first number is "no longer in service", the 2nd number "has not been recognised". This is still the case 3 weeks later.
Rang patient helpline and was told "the hospital know about you and will send an appointment in about 2 weeks".
2 weeks later I get a letter asking me to phone the number they gave me and am asked which hospital I wish to go to. After giving my preference I am told "You will hear from Exmouth Hospital after a week or so".
3 weeks after seeing my doctor I am still waiting to receive an appointment, all due to a misprinted official letter.