"The staff and doctors at Spinal ..."
About: Royal Preston Hospital Royal Preston Hospital Preston PR2 9HT
What I liked
The staff and doctors at Spinal Neurosurgery department and especially the consultant and his secretary were exceptionally helpful and reassuring.
I am now less nervous about further treatment I may have as they have been quick to provide information I need and answer any questions I have.
I attended outpatients today and expected my appointment to be over in 5 minutes, I was very surprised to have almost half an hour with the doctor. the doctor is also willing to work with other specialists to ensure that I have the most appropriate treatment.
All the staff I came across today were helpful, friendly and reassuring-even though I have never been to the hospital before it was easy to find where to go and what I needed to do when (I also liked the range of shops in the hospital)
although I have been unwell for some time now- I think I can now look forward to what i hope will be a rapid recovery
What could be improved
just a small point but seemed much too warm and stuffy in the waiting room!