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Care Opinion

Treatment of young people in hospital

Posted By HWT

"Treatment of young people in hospital "

About: North West Ambulance Service NHS Trust / Emergency ambulance Wythenshawe Hospital / Ear, Nose and Throat

(as a staff member posting for a patient/service user),

I was rushed into Wythenshawe hospital with tonsillitis a while ago. I had to wait ages to be seen, about three hours. I was sent somewhere to be seen and then sent somewhere else where I had to wait ages again. I was given tablets but they didn't help and I could open my mouth to take them.

Finally, I was put in a room with screaming babies and had to have lots of needles in me. I saw the needles and they were massive, I was so scared.

I'm thirteen and wanted Mum to stay with me overnight but she wasn't allowed. One night a nurse did stay with me.

The staff at the hospital were really nice and the ambulance people that came to my house were great, they talked alot.

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Responses

Response from North West Ambulance Service NHS Trust 9 years ago
North West Ambulance Service NHS Trust

Submitted on 31/07/2014 at 16:39
Published on Care Opinion on 01/08/2014 at 10:00

Thank you for taking the time to share your recent experience with us.

Its good to hear the ambulance staff were great and hopefully helped to put you at ease a little. Our staff do have to ask what seems like a lot of questions in order to accurately assess what type of care is best for each patient.

I hope you are now feeling much better.

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