"I have found the staff helpful and pleasant"

About: Telford referral and quality service (TRAQS)

(as the patient),

I have been to Bridgnorth Hospital before and found all staff were very helpful, as they were last time. The consultant I saw in February was good at explaining the procedure.

I now have had a date for my operation. On 15th Tuesday July. I have had all explained to me by the consultant and nurses, I have found the staff helpful and pleasant.

If you need me to give you some more about how I have been helped after the operation please send me another of these TRAQS. Thank you and I hope this has been helpful.

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Responses

Response from Cathie McKenzie, Patient Advisor, TRAQS, NHS Telford and Wrekin CCG

Thank you for your feedback which is much appreciated.

Although your referral was processed by the TRAQS team we note that your comments relate to the Bridgnorth Hospital and as such we are unable to comment on their behalf.

Please may we direct you the Patient Advice Liaison Officer (PALS) at Bridgnorth Hospital on 0800 0321107.

Thank you again for taking the time to respond.

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