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All done within 3 days. I say well done to the teams

Posted By monty251

"All done within 3 days. I say well done to the teams"

About: Telford referral and quality service (TRAQS)

(as the patient),

The lady from TRAQS phoned on the Wednesday afternoon to say about appointments and said she would send papers to the Princess Royal Hospital who would send appointment by Post.

We had telephone call on the Thursday from cardiorespiratory department to ask if I would be able to attend on the Friday morning at 9: 00 as there had been a cancellation which I took. Arrived at department, booked in waited only 10 mins was called in had my heart scan. All done within 3 days. I say well done to the teams.

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Responses

Response from Helen Handy, TRAQS & CAB Co-Ordinator, Telford and Wrekin CCG 9 years ago
Helen Handy
TRAQS & CAB Co-Ordinator,
Telford and Wrekin CCG

Submitted on 08/08/2014 at 16:07
Published on Care Opinion at 16:33

Dear monty25

Thank you for taking the time to share your positive experience with us. I am pleased that you were able to accept an earlier than expected appointment and that you have begun the tests you need.

All comments on Patient Opinion are anonymous but if you would like to share your comments with the PALS officer at PRH I am sure they will be glad to pass on your thanks to the cardiorespiratory team.

PALS PRH - 01952 282888

Thank you again for taking the time to respond.

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