"Staff/Consultant were first class"

About: Telford referral and quality service (TRAQS)

(as the patient),

The waiting time for my appointment and the staff/consultant were first class. Many Thanks

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Response from Cathie McKenzie, Patient Advisor, TRAQS, NHS Telford and Wrekin CCG

Thank you for your feedback which is much appreciated.

Although your referral was processed by the TRAQS team we note that your comments appear to relate to the staff/consultant at the hospital you attended and as such we are unable to comment on their behalf.

Please may we direct you the Patient Advice Liaison Officer (PALS) at the appropriate hospital. They will be able to take your comments further on behalf of the individual staff concerned.

PALS PRH - 01952 282888

PALS RSH - 01743 261691

Thank you again for taking the time to respond.

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