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Post operation are/advice

Posted By bluenose

"Post operation are/advice"

About: The Princess Royal Hospital (Telford)

(as the patient),

The operation was performed at Nuffield. But after the operation I had to contact my doctor as I received no post operation care/advice and was led to believe Princess Royal should have contacted me with 7 days from release from Nuffield. I think a more organised link between the two should have occurred and not left to me to chase it up.

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Responses

Response from Hospitals Feedback, Nuffield Health 9 years ago
Hospitals Feedback
Nuffield Health

Submitted on 25/07/2014 at 09:42
Published on Care Opinion at 09:47

Thank you for taking the time to share your feedback with us. We would like to apologise for the fact that your experience has not matched our very high standards. In order to gain further learning’s we were wondering if you could elaborate further by contacting our team on the following address: customercare@nuffieldhealth.com we can then share this insight with the team at our Nottingham establishment in order to further improve our patient journey.

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Response from The Princess Royal Hospital 8 years ago
The Princess Royal Hospital

Submitted on 05/05/2015 at 14:40
Published on nhs.uk on 07/05/2015 at 01:02

Thank you for your comments Di Davis Patient Advice and Liaison Service

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