Having been a patient of my eye specialist for the past 20 years, when my optician advised my cataract needed removing instead of having access to my consultant I was told he had to go via TRAQS.
A lady called to say there were no appointments available. I had to go via my specialists secretary to be seen. My specialist advised I should have been seen several months earlier!
I am now waiting to go on the operating list. This service is a waste or resource and totally inept. We've gone back 30 years in care.
What a mess! !
"This service is a waste of resource"
About: Telford referral and quality service (TRAQS) Telford referral and quality service (TRAQS) TF7 4BF
Posted by tbt102 (as ),
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