"Attended for biopsy"

About: Stoke Mandeville Hospital

I recently had to attend the gynae outpatients and also had a biopsy. I was welcomed by a lovely nurse when I arrived, and she put me at ease while taking my weight and blood pressure. The doctor I saw was friendly and approachable, explained everything clearly and answered my many questions patiently. Despite a hitch finding the equipment needed for the biopsy, I was kept informed and felt well looked after. I can't fault the treatment or the staff, but would say that they were put in a difficult situation due to the lack of clinical equipment which could have resulted in stress for patients awaiting tests. If I need further tests or treatment, I will feel confident attending the clinic.

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Response from Anthony Banton, Patient Experience Manager, Buckinghamshire Healthcare NHS Trust

Dear responder

Thank you for your kind words of encouragement. Your comments have been passed to the team you have complimented to encourage them.

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