"Torn my achilies"

About: Warwick Hospital

i went into warwick hospital on the 8th of may 2014. I had been in the wrong end of a football tackle. I went to see a nurse, i was told its just a slight sprain and did an xray. Outcome was its going to be fine in 10 days, just keep of it. Which I did. 2 months later im still struggling. I went back and was given an ultra sound and found a tear in my achillies. I am angry that the nurse did not do his job and refer me to contact my gp to get a scan done. Since then, I was referred to the Fracture clinic I believe its called. I was told 7-10 days because of my trouble I been having and the massive mistake they made. its been 10 days. I just rang the Warwick hospital and was told they haven't received anything........................ are you kidding me. Now I have to wait for a return call. rubbish and so angry! Happy to leave my name for this comment if anyone would like to apologise!! Jordan Newbold.

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Responses

Response from Warwick Hospital

On behalf of the Trust I am very sorry to hear about your experience. We would like the opportunity to investigate thoroughly and ensure you receive the right treatment. In order to do this though we will require further details to help us establish what happened with your care, therefore please could you contact our patient experience team on 01926 600 054. Yours sincerely, Helen Lancaster, Director of Nursing

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