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Well treated for endoscopy

Posted By Icon429

"Well treated for endoscopy "

About: Crosshouse Hospital / Clinical haematology

(as the patient),

I have been to see Dr Gillies at the Crosshouse Hospital for an endoscopy. The appointment went very well, the doctor was very courteous and treated me very well. I have been there 3 or 4 times and never had any problems with the treatment.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 9 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 23/07/2014 at 11:48
Published on Care Opinion at 12:00

picture of Eunice Goodwin

Dear Icon429,

Thank you so much for taking the time to post your comments about the good care you have received in the Endoscopy and Haematology service. I know it really makes a difference when people feel appreciated, so I will pass this on with pleasure.

I do hope you are keeping well now,

Kind regards,

Eunice

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