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Care Opinion

INR Clinic

Story from nhs.uk

"INR Clinic"

About: Good Hope Hospital

Had to recently go to to INR clinic, what a third world experience , completely disorganised no privacy or respect shown,what pathetic area the clinic was in I seen better at the local vets surgery , no appointment times keep just a free for all . what rubbish service, a total disgrace for this trust .

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Responses

Response from Ann-Marie Riley, Head Nurse, Good Hope Hospital, Heart Of England NHS Foundation Trust 9 years ago
Ann-Marie Riley
Head Nurse, Good Hope Hospital,
Heart Of England NHS Foundation Trust

Submitted on 22/07/2014 at 18:46
Published on Care Opinion on 23/07/2014 at 09:15

picture of Ann-Marie Riley

Dear Anonymous

I was very sorry to hear your your experience of the INR clinic. Either myself or the managing director for a Good Hope will meet with the team to see how we can improve the service provided to our patients.

If you want to discuss any issues further then please ring me on 0121 424 9664 or email me at ann-marie.riley@heartofengland.nhs.uk

Kind regards

Ann Marie

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