"Very saddened about my daughters care"

About: Birmingham Women's Hospital

My daughter is currently a patient on ward 4 her aftercare has been terrible. She and her partner have been kept in the dark, yesterday she was not medically reviews until after 7pm when I made a fuss to the staff on duty. The staff are overworked, stretched too far, medical staff are absent She went most of the day without pain relief as the staff were rushed off their feet, my grandsons security tag had come away and the staff took over two hrs to re place it, again as there was one midwife covering too many service users I am so disappointed in the care and will be making a formal complaint

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Birmingham Women's Hospital

Thank you for taking the time to feedback about your daughter's care and we are very sorry to hear that her experience has not been a good one. Just to let you know that your comments will be shared with our Senior Managers and fed back to the teams involved. We are always grateful to receive feedback of any kind so that we can make improvements to our service and we will be looking into the issues you have raised. With kind regards, Birmingham Women's Hospital

  • {{helpful}} of {{total()}} people think this response is helpful