"Shocked"

Finally received my referral after 2 years on the waiting list, my appointment was with the Trichologist, however i did not get to see him and i was not told why but seen by another Dr who was quite possibly the rudest, most unhelpful woman i have ever come across. After waiting for 2 years and my problem slowly worsening i took it upon myself to seek medical help privately which i extremely satisfied with, i was told by the Dr i saw at Guys that i should not waste my money and that i should stop all treatment as there is nothing wrong with me. When i attempted to show the Dr photos of my condition which has now improved thanks to my private health care she was not interested and refused to take a look. She diagnosed me with a condition which i then took to my private Dr and was told i have absolutely no signs of and if i was to take the treatment she recommended i could make the condition a lot worse. When i explained how long i had waitied and i was told tough, there's a long waiting list. Overall this was one of the worst experiences i have ever had at this hospital and i still feel i havent had the help and care i should have recieved.