Received an appointment letter last Monday to attend Hairmyres Hospital in East Kilbride today at 10: 20. I duly attended only to be told that it was a Public Holiday and no clinic was on today. Nursing staff were very apologetic and after looking up on their computer discovered the clinic had been switched to Monklands a Hospital. Nobody had the courtesy to inform me, the patient. Will there be any accountability? Doubt it. As a disabled patient, no-one cares whether it was easy or difficult for me to attend this appointment.
"Nobody had the courtesy to inform me about the venue change for my appointment"
About: University Hospital Hairmyres / Dermatology University Hospital Hairmyres Dermatology G75 8RG University Hospital Monklands / Dermatology University Hospital Monklands Dermatology ML6 0JS
Posted by Reetsky (as ),
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See more responses from Susan Friel
Update posted by Reetsky (the patient) 9 years ago