"Exceptional emergency dental care"

About: NHS Lothian

(as the patient),

I wasn't registered to a dentist in Edinburgh.

Overnight, two wisdom teeth caused huge swelling and inflamation in my mouth and I needed to be seen immediately.

I attended Chalmers Dental Centre clinic in Edinburgh at 9am on Friday 11th July 2014.

The service and treatment I received from everyone there was exceptional - caring, prompt, informative, accessible, first class.

The triage nurse and dentist and dental assistant were friendly, professional and kept me calm. I had one tooth out there and then and antibiotics given to reduce the swelling on the other.

From start to finish, this took one hour and cost £12. 60.

I could not have asked for better service and really felt well looked after.

A great NHS experience - thank you to all, you're doing a great job.

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Responses

Response from Customer Relations and Feedback Team, NHS Lothian

Apologies for the delay in replying and thank you for your feedback. We are always glad to hear of good experience. Patient experience is so vital to us. We will pass on your kind words to the team.

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