Posted by Anonymous
Nursing staff competency is hit and miss. There are a few exceptional nurses, but there are also some who do not do their jobs properly and don't seem to care either. Communication errors are commonplace. Consequently, counselling from nursing staff varies from excellent to useless. Despite having cleaners in every morning, communal flooring areas can get very dirty very quickly. Communal bathrooms are disgusting. At times I could not believe I was on an all female ward because of the state that facilities were left in at times. Due to health and safety regulations, thin foam mattresses with plastic duvets are provided, so don't expect a decent night's sleep (which is essential in mental health recovery). Rooms are small and basic but do the job (think Travelodge without the ensuite bathroom). Despite there being plenty of talk about care plans and weekly ward round meetings, I felt that I was kept in the dark for a long time regarding my official diagnosis. A diagnosis which, my family mentioned before I was admitted to the MBU, but was fobbed off (and consequently I was given the wrong medication which may have had an adverse effect on my mental health). Got the feeling that my (albeit welcome) surprise and sudden discharge was due to another patient waiting to be admitted. The food is average, but I avoided food which seemed to be rehashed from the day before's leftovers. Nursery staff were very good and I would not hesitate to recommend their abilities with looking after babies exceedingly well.