"Great care, so sad that the hospital was very very..."

About: West Cumberland Hospital

Fantastic care all round, couldn't fault the staff in any way! But.. A dirty tissue in the corner of the lift was still there 24 hours later. The floor of the Patterdale ward near the bed was dirty with thick dust and bits under the bed. Wondered if the cleaners where on strike??

Story from NHS Choices

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Responses

Response from West Cumberland Hospital

Than you for contacting us regarding your recent experience in Emergency care at West Cumberland Hospital, I am pleased to hear that you found the care to be of such a high standard. I am sorry to hear your comments regarding cleanliness on the day of your visit; this is not our usual standard. Thank you for drawing it to our attention, I will ensure that this is addressed. With best wishes for your on going recovery Regards Alison Patient Experience

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