"A and E Waiting times."

About: Royal Bolton Hospital

I attend the hospital regular. The dermatology department is really good and the staff are amazing. I have taken my 2 year old into A and E a couple of times over weekend (doctors not opened) and the waiting time is beyond a joke. They tell you not to ask how long the wait is anymore and don't explain or tell you any process. The reception staff are snotty and everytime all I have seen them do is stand around laughing and talking. My daughter never recieved the care she needed.

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Responses

Response from Royal Bolton Hospital

We're pleased to hear that you are happy with the care you receive from dermatology, but sorry to hear of your experience in A and E. We will raise your concerns with the staff.

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