"Attentive proactive approach & care"

Following an accident I came into A&E on Sunday 8th June in severe pain with my ribs and breathing. Despite a 3 hour wait time the receptionist was caring and proactive enough to notice my agony and get me to see a nurse immediately for pain-relief. They sped me through to an X-ray and to see a doctor within 50 minutes to help me out of my suffering. Despite the unbelievable pressure the A&E team are under it is such a relief to know that they are still caring and proactive enough to prioritise cases to reduce pain and suffering and act quickly enough when necessary no matter how overwhelmed. I am in awe at the dedicated staff at QMC and despite worries like most of you about the ability of one of the busiest A&E depts in Europe to cope, its reassuring to know that the team proficiently deal with emergencies as best they can. Diagnosed broken ribs later I can only say thank you A&E team and keep up the great work - keep caring and lets pray things improve to allow the increased space and staffing you need to function to the quality levels you all strive for.