"Easy to locate."

About: Royal Blackburn Hospital

(as a relative),

What I liked

Easy to locate.

What could be improved

My wife & I took a neighbour to visit her Granddaughter.Whilst the ladies went to the ward,I partook in a coffee,in the draughty corner opposite the enterance.Having finished the coffee?? I moved forward to the main ward entrance.On my approach,I just happened to see a HAND WASH STATION.and the only person to use it,was one of the staff manning the front desk.Pausing for about 5 minutes,to observe the flow of visitors entering the building,not one person used this facility.Moving on to the Shop! I located another of the elusive HAND WASH STATIONS. For 25mins.with my back to the shop,observing the endless flow of visitors,just one person used the hand wash,and he was a PATIENT !!!!! Nursing staff were coming and going to the shop,and not one used the hand wash. I didn,t need to ask my wife if she had used the wash,because she has had over 40yrs nursing experience.Midwiffery/District Nursing. The corridor is wide enough to have a perspex partition down the centre,with the left hand side,INBOUND,and the right hand side,OUTBOUND. Inbound with multiple Hand Wash Dispensers, either side of the walkway,and a member of staff informing visitors to use the wash.A perspex screen seperating the corridor would not cause a fire hazard in the need to evacuate the building.

Story from NHS Choices

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