"hurtful lack of care & concern for my welfare."

Very disappointing in assessing me. No support offered or provided even tho I said I was suicidal. No outcome letter received 8 weeks after assessment even tho my GP clearly had been informed. Agreed outcomes from assessment appt not followed through & qualified assessor wouldn't give explanation. I feel my trust was betrayed & upset at the lack of help and support through a difficult time. The lack of concern and disinterest shown was unacceptable. I feel hurt and abandoned by the hospital. PALS complaint considered.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from St George's Hospital

I was so sorry to learn of your concerns and would encourage you to contact the Patient Advice and Liaison Service on 01785 783027 for further assistance. We are a learning organisation and do value feedback and therefore look forward to receiving your call.

  • {{helpful}} of {{total()}} people think this response is helpful