"Dupuytren's contraction"

About: Queen's Medical Centre / Trauma and orthopaedics

(as the patient),

On the 15 July 2014 I went to the City Hospital Nottingham to undergo a fasciectomy to correct for Dupuytren's contracture. I had previously been assessed in the Assessment Centre at the Queen’s Medical Centre in Nottingham by Mr Starley.

Starting with Mr Starley all the staff I met at both City and Queens were extremely courteous and appeared very professional. The nursing staff were most attentive. The food was good and served by a most agreeable woman. Time keeping seemed as good as could be expected.

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Response from Nottingham University Hospitals NHS Trust

Thank you so much for your feedback. We pleased to hear about your positive experience in our care. We invest much time on our values and how we do things so to receive your feedback about colleagues being both courteous and professional, is very refreshing. We will share your kind words with the colleagues you have mentioned.

Did you know that nominations for our annual NUHonours Awards are now open? You can nominate teams or individual staff members for an award. The Musculoskeletal and Neurosciences category is most relevant to the comments you have posted. You can nominate via our website at http://www.nuh.nhs.uk/nuhonours/ or call 0115 9691169 x76028. It takes just a few minutes to do so.

Response from Queen's Medical Centre

Thank you for taking the time to get in touch. It’s great to hear that all of the staff you came into contact with during your stay – from our doctors and nurses to our food service assistants, were professional and made you feel cared for and safe. We will share your comment with Mr Starley and the teams involved in your care. We hope you have recovered well.

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