"Excellent treatment"

About: Colchester General Hospital

I have just returned home from having an operation on my shoulder. I felt I must say thank you to all the medical staff who looked after me. In particular I would like to give credit to a Student Nurse who received me into Copford award. Her friendly but professional approach put me at ease from the outset, she is a credit to the Hospital Team. I felt throughout my stay which included an overnight stay I was treated very much as an individual and not just another patient. My Surgeon and his team where very helpful and informative and treated me with great care. I would also like to complement the Nursing staff in the Elective Care Centre who dealt with me for pre admission for being so helpful and pleasent. Although I wasn't looking forward to having this operation it was made a lot less painful by the way I was treated,"with a smile " Jo Roche

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Responses

Response from Colchester General Hospital

Many thanks for your comments and taking the time to submit them. We try really hard to improve our services based on the comments we receive from our patients, their relatives or carers. Could you email me, using the reference “Comment +ve on General Surgery at RDEE4-Colchester General Hospital at 15/07/2014 07:43:27”, please? Many thanks Paul Searle, Head of Communications Colchester Hospital University NHS Foundation Trust info@colchesterhospital.nhs.uk

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