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"Excellent Day Surgery at Queen Elizabeth"

About: Queen Elizabeth The Queen Mother Hospital / General surgery

(as the patient),

With so much negative press regarding the NHS, I wish to give credit where credit is due.

2 weeks ago I received excellent care in the Day Surgery at QEQM, nothing was too much trouble for the staff, although it took me a little longer to recover from the anaesthetic, the nurses showed a great deal of consideration for my individual needs.

From admission to discharge, everything was done to make my short stay as comfortable as possible.

Many Thanks.

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Responses

Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust 9 years ago
Julie Pearce
Chief Nurse + Director of Quality + Operations,
East Kent Hospitals University NHS Foundation Trust

I am responsible for quality improvement which includes patient safety and patient experience

Submitted on 16/07/2014 at 22:14
Published on Care Opinion on 17/07/2014 at 14:17


Thank you so much for providing us with such lovely feedback, our staff will really appreciate your thoughts. We are really proud of our staff who really strive to provide an efficient service with kindness and care.

Best wishes for your continued recovery.

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