"In safe hands with trauma and orthopaedics"

About: East Surrey Hospital / Trauma and orthopaedics

(as the patient),

Had an appointment to see Mr Maurice, who had previously replaced both my hips and who I have complete faith in. He thought an arthroscopy would relieve the pain in my left knee and arranged a date for me to attend the hospital to have the procedure.

The staff at the pre op, surgical admissions and recovery departments could not have done anything more to put me at my ease They were kind, caring and helpful My knee is feeling a lot better and I return to have the stitches out 13 days later.

I have had several visits to East Surrey and can find nothing to find fault with. I feel I am in safe hands and will get the best treatment available.

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Responses

Response from Susan Carr, matron, Day Surgery, Surrey and Sussex Healthcare NHS Trust

Dear Magnolia

Thank you for taking the time to share your story and for your kind remarks about my teams. I shall pass on your comments to them. It is always encouraging to receive such positive feedback from our patients

I hope you continue to make a full recovery.

Susan Carr

Matron Perioperative Services

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