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Still Waiting

Story from nhs.uk

"Still Waiting"

About: Broadgreen Hospital

After months of waiting for treatment, I was randomly given an appointment without being consulted so of course I was unable to make it. I re-scheduled, but then told on the day of my appointment that by some mistake it had not been booked for me and they couldn't make time for me. I'm then told I'll have to wait another 7 weeks for an appointment. Utterly irresponsible and unhelpful service.

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Responses

Response from Broadgreen Hospital 9 years ago
Broadgreen Hospital

Submitted on 14/07/2014 at 14:56
Published on nhs.uk on 15/07/2014 at 04:00

We are very sorry that you have not yet received treatment and have found our service unhelpful. We have contacted the Dermatology management team and they ask could you please contact Peter Griffith-Evans, Associate Directorate Manager for Dermatology on 0151 282 6077 or email peter.griffith-evans@rlbuht.nhs.uk. Alternatively you could contact our Patient Advice and Liaison Service by emailing pals@rlbuht.nhs.uk.

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