"Knee replacement Manchester Elective Orthopaedic..."

About: Trafford General Hospital

Knee replacement Manchester Elective Orthopaedic Centre Trafford Hospital I recently attended for the above and the care and support both for myself and family has been first class. I attended an educational class for a knee replacement which was supported by the ward Sister, Physiotherapist, Occupational therapist and support staff, this was informative and also gave me and my family an insight into the care I was to receive. I attended the Pre operative clinic also and we came away confident that we were being supported by a caring and professional staff. My surgery was arranged for the 18th June 2014 and I was again cared for by the doctor and the team in a professional and caring manner. My post-operative care in HDU for a short time was excellent considering that at the same time my wife had been admitted as an emergency to the Coronary Care Unit at Fairfield Hospital Bury and I was unaware of this, the staff supported me both physically and emotionally and this also was continued on Ward 12. I am recovering at home with my wife who is well, I have continued to be confident in Trafford Hospital care as I have returned on one occasion for support and have also received a telephone call from the Sister on Ward 12 to review my progress and that of my wife. I have attended many hospitals during my 74 years and my immediate family have worked within the health service in roles including Midwife, Staff Nurse, Social Worker so I have had I think the opportunity to view both sides of the coin !! My view remains that I have had an excellent experience at Trafford Hospital and would not hesitate to recommend the Orthopaedic Centre for the care they have given.

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Response from Central Manchester University Hospitals NHS Foundation Trust

Thank you for your extremely posiitve comments posted on the NHS Choices and Patient Opinion websites regarding your care in the Orthopaedics department at Trafford General Hospital. It was very kind of you to write and compliment the staff, as it is good to receive positive feedback that reflects their hard work and dedication. We were happy to hear that you found all the staff to be caring and professional. It is also reassuring to know that your experience of both your pre-operative and post-operative care was a very positive one, and that you felt reassured and supported throughout the course of your treatment. I can assure you that we have passed on your thoughts to the staff involved. The Patient Experience Team Central Manchester University Hospitals, NHS Foundation Trust