"Saturday afternoon @ A&E"

About: Homerton University Hospital

I visited A&E on July 5 having injured my ankle. I was seen on the Minor Injuries side within an hour and a half of arriving. The waiting area was clean, the MIU was clean. The Nurse Practitioner listened to the explanation that I offered about my fall. She described the anatomy of the foot and gave me a clear understanding about the rationale that led her to diagnose a tendon injury and not a fracture. I had been resting, icing, elevating the foot and taking anti-inflammatories prior to attending A&E and was directed to continue with this regimen. I had a very positive experience and cannot fault the service that I received.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Homerton University Hospital

Thank you for taking the time to tell us about your positive experience in Homerton Hospital A&E. We are delighted that your experience was positive and that you found the department clean. We are pleased that the Nurse Practitioner looked after you so well and gave you the information you needed. We have shared your feedback with the A&E team. If you have any further feedback, comment or query you can contact PALS on tel. 020 8510 7315 or email PALS.Service@homerton.nhs.uk

  • {{helpful}} of {{total()}} people think this response is helpful