"I consider myself very fortunate to have been under the care..."

About: Royal Surrey County Hospital / Trauma and orthopaedics

(as the patient),

This is the letter I wrote to the Chairman and relevant members of the Royal Surrey County Hospital Board. (I have already posted on this site the superb referred care I received at The Queen Elizabeth Hospital, East Grinstead).

"I write to you to put on record the exemplary standard of care and attention I received at your A and E unit on the afternoon of Sunday June 8th.

Following an accident at my home resulting in an extremely deep wound to the middle finger of my right hand I attended The Royal Surrey. I was seen by the Casualty Sister Fiona who quickly assessed the injury and situation and called for Consultant Mr Sean McGibbon (sic) to attend.

I cannot praise the medical care I received highly enough. This continued throughout with Lisa of the X ray unit and Marie who dressed the wound.

Not only was the medical attention superb but also the personal 'bed side manner'.

I thank The Royal Surrey unequivocally for the treatment I received and the referral by Sean McGibbon of me to The Queen Victoria, East Grinstead for specialist micro surgery assessment on Monday 9 June and subsequent surgery, which I had carried out on Tuesday 10 June.

I consider myself very fortunate to have been under the care of The Royal Surrey’s team that I had".

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Royal Surrey County Hospital

Thank you for taking the time to share your feedback and provide such lovely comments. It is great to hear that you had such a positive experience and we will share your feedback with the staff in the relevent department you mentioned.

  • {{helpful}} of {{total()}} people think this response is helpful