"Not fit to put on a plaster"

About: Northwick Park Hospital

I was admitted with acute appendicitis on a Friday, yet they did not operate on me until the Sunday, causing it to rupture and fill me with so much poison that I could have died in the bed. The doctors were very reluctant to tell me anything, then I had to have another operation on the intestine, and now I am dealing with two fistulas, all of which I feel was caused by the delay in operating in the first place. However, when my care was transferred to St. Mark's Hospital (on the same site), I cannot give enough praise to the staff there, they did everything they could to help me.

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Response from Northwick Park Hospital

We were sorry to learn of your experiences. Your feedback will be passed on to the relevant managers so that they can take appropriate action. If you would like to raise your concerns with the Trust formally you can do so via email to nwlh-tr.patientrelations@nhs.net or in writing to the Chief Executive, Northwick Park Hospital, Watford Road, Harrow, Middlesex, HA1 3UJ.

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