"Bluebell Ward: An amazing team and great care"

When I was discharged on 3rd January 2014 it was for the 1st and last time. I had had time to recharge my batteries, time to reflect on the impact bi polar was having on my life and a firm belief that life was going to change. As the new year ticked by and the medication kicked in I thought I could put this episode behind me. I became bored by the lack of highs (completely forgetting they were always followed by a big low) and slowly life returned to its usual hectic, burn myself out pace. No surprises then that 6 months later I was back where I’d been in December, a burnt out, suicidal mess. When a hospital admission was suggested I was devastated. I felt embarrassed at being at what felt like square 1 again. Everything felt out of control, I was ravaged with the most intense and violent suicidal thoughts. I felt I’d let my family down - the children were confused that I had remained well for such a short time. I was worried I’d be judged by you, that you may feel frustrated that I had relapsed so quickly after such good care. However from the moment that they opened the door and let me in, I only ever felt a commitment to getting me well. I felt no pressure or impatience, just a genuine concern for my well-being and that of my family. I had great support through the groups and one to ones with staff. And hopefully this time things will really change. I hope not to need another admission but am now accepting of the thought that should it be needed I’m in great hands. I will never be able to find the words that truly capture my gratitude, and that of my family for your support. Best wishes and a big Thank you to you all.

Story from NHS Choices

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Responses

Response from Prospect Park Hospital

Thank you sharing your experience; we hope that you are doing well and are continuing to receive the level of support that is right for you. It is reassuring to hear how our staff supported both you and your family at what must have been a very challenging time. It would be useful to hear which ward you were on so that we can share your feedback directly with the team. Please can you contact PALS on 0118 960 5027 or by emailing BHT@berkshire.nhs.uk. We wish you well for the future.

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