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Care Opinion

UCC

Story from nhs.uk

"UCC"

About: Hillingdon Hospital

I couldn't have been anymore pleased! I was feeling very poorly and I couldn't get a doctors appointment so I was told to try here. I went into the UCC and was greeted by a lovely lady on reception who was a great help. I was then spoken to by the nurse on the front desk who was also very lovely. He checked my pulse and temperature and listened to my symptoms. I then saw a really kind doctor who treated me quickly and very well. I was in and out within 45 minutes and I was given treatment to help my illness. I am extremely pleased with my experience here. Amazing job!

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Responses

Response from Hillingdon Hospital 9 years ago
Hillingdon Hospital

Submitted on 21/08/2014 at 10:58
Published on nhs.uk on 22/08/2014 at 04:00

Thank you so much for taking the time to share your feedback with us, it is always valuable to hear where we are performing well; by highlighting this to staff we can ensure we strive to maintain the high quality care you received. Positive comments are extremely motivational for staff; your feedback will be shared directly with the staff involved and the Service Manager. With thanks Senior Management team.

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