"Excellent service at Widnes Walk-In Centre"

About: Halton and St Helens PCT

(as a relative),

My son was unwell and I was called from work to collect him from the childminders. My doctors surgery was shut for the afternoon and so I used the walk-in facility at Widnes.

I found all the staff helpful and efficient. I found the nurse (Catherine Winstanley) very thorough and informative. She diagnosed him with tonsillitis and I was able to receive the antibiotic my son needed straight away.

As a working parent I found this service invaluable as my son was able to make a quicker recovery from his illness.

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Responses

Response from Customer Care, Halton & St Helens PCT

Hello Beef Stew & Dumplings

Thank you for taking the time to post your comments about the service you received at the Widnes Walk-in Centre.

Your feedback is greatly appreciated.

We will ensure that your comments are highlighted to the Walk-in Centre staff and managers. It's always nice for staff to receive such positive feedback.

We were please to read that your son has recovered from his illness.

Best Wishes

Customer Care Unit

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