"Dreadful service"

About: The James Cook University Hospital

Consultant in antenatal clinic was rude and unhelpful, and made an assessment without taking my previous medical history into account. I arrranged a second appointment to try to resolve matters but was again faced with the same attitude.

Story from NHS Choices

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Response from The James Cook University Hospital

Good morning Thank you for your comments regarding your antenatal appointment at The James Cook University Hospital. I am sorry you have cause for concern regarding the attitude of a Consultant and we will of course investigate this. I should be grateful if you would contact the Patient Relations Department on 01642 854500, to provide me with further details to enable the Trust to investigate your concerns. Yours sincerely Miss Barbara Bellamy Patient Relations Secretary