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Excellent maternity care

Story from nhs.uk

"Excellent maternity care"

About: Royal Berkshire Hospital

I received excellent care from the midwife-led maternity service at the hospital, from the midwives as well as the maternity care assistants. The patience and commitment shown enabled me to persevere with breast feeding and feel emotionally supported. The staff to patient ratio appeared to be just right and the unit did not feel crowded at all. I feel the most common reason for failings in care in NHS is poor staffing. For me, adequate staff availability made such a difference compared to my experience many years ago when I had my first child at RBH.

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Responses

Response from Royal Berkshire Hospital 9 years ago
Royal Berkshire Hospital

Submitted on 14/07/2014 at 14:36
Published on nhs.uk on 15/07/2014 at 04:00

Thank you for taking the time to post your comments following your recent visit to our unit. We are pleased to hear that you received excellent care from the midwives and care assistants and that the breastfeeding support enabled you to continue with breastfeeding. We are always interested to receive feedback and it is rewarding to hear that you consider the experience is better than your previous delivery The matron for the area will pass on your comments to the staff who will be delighted that they have made a difference to your experience.

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