"Great experience of accident an emergency department"

About: Croydon NHS Walk-in centre Croydon University Hospital / Accident and emergency NHS 111

(as the patient),

Having suffered a bite and visited the walk in centre, my condition got worse increasing infection and cellulitis and so via my GP I had to visit the department on two consecutive days.

From reception to nurse to dr I cannot fault anyone. I was seen quickly, assessed and treated within an optimum time. The staff were welcoming and friendly, kept me informed, answered my questions and looked after me very well.

I will now need to go back to the medical assessment unit for perhaps a week to receive intravenous antibiotics so let us hope the positive experience continues.

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