"Efficient and dealt with my problem in a professional and humane way"

About: Medway Maritime Hospital / Pain Management

(as the patient),

I was referred on Saturday evening and they were extremely kind, efficient and dealt with my problem in a professional and humane way.

When I was released I had the best information and was made to feel that if I needed to go back in the next two days, then I was welcome to.

This gave me confidence to go home.

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Responses

Response from Medway NHS Foundation Trust

Thank you for your recent feedback.

I was pleased to read that your experience had been extremely positive in relation to the management of your care.

The kind, efficient and professional service you received ensured you had the confidence to go home and manage your health needs independently.

Patients are provided with the most up to date information so that they can make informed choices about their condition and spend less time at the hospital.

I wish you well.

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Response from Medway Maritime Hospital

Thank you very much for providing feedback on your care. We hope you are recovering well.

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