"Absolutely terrible"

About: Duchess Of Kent Hospital

My 7 year old daughter was out playing she kicked a football with saddles on and split her entire big toe open and I do not exaggerate that description. We quickly rushed to the Dutchess of Kent hospital where we were asked to wait. After half an hour we were sent for. Carrying my daughter into the room that apparently a contained a qualified doctor, who took one long look, smirked and told us that the entire hospital had no medical supplies what's so ever to treat her! What not even a first aid box!. Now we are at the hospital in Northallerton were we are told there is a 3hr wait.

Story from NHS Choices

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Response from Duchess Of Kent Hospital

Good morning Thank you for your feedback regarding your visit to Duchess of Kent Hospital and the Friarage Hospital, Northallerton following your daughter's accident. I am sorry you have cause to complain and we will of course investigate your concerns. I should be grateful if you would contact the Patient Relations Department at your earliest convenience on 01642 854500 to provide me with further details. Yours sincerely Miss Barbara Bellamy Patient Relations Secretary

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