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Care at Tameside Hospital

Posted By Julsy3

"Care at Tameside Hospital"

About: Tameside General Hospital / General medicine The Christie

(as a staff member posting for a patient/service user),

This story has been posted by Healthwatch Tameside on behalf of a member of the public who asked not to have their name published. They said…

This lady’s husband is currently in Tameside Hospital. He has a previous history of colon and bladder cancer. He has had radical surgery to bowels and bladder. Treatment at The Christie and at Pennine Medical Centre excellent but if he ever has to be admitted to Tameside, he and his family have all been very unhappy with his care. Due to return home soon after treatment for Urinary Tract Infection and as usual his care has been sub-standard.

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Responses

Response from Lindsay Stewart, Deputy Director of Nursing, Tameside and Glossop Integrated Care NHS Foundation Trust 9 years ago
Lindsay Stewart
Deputy Director of Nursing,
Tameside and Glossop Integrated Care NHS Foundation Trust

Submitted on 10/07/2014 at 15:44
Published on Care Opinion at 15:49

I am sorry that you are unhappy with the care your husband is receiving. This is certainly not the standard of care we expect for our patients. Without the details I am unable to establish where this process failed on this occasion

Can I please request that you contact Helen Howard, Head of Patient experience on 0161 922 5352 or email Helen.Howard@tgh.nhs.uk so that these issues can be sorted out for you.

Thank you again.

John Goodenough

Director of Nursing

‘’Would you like to help the hospital to improve its services further? We are currently looking for patients and carers to become involved in a development called “Patient Stories”. We want to know more about our services from the point of view of those who received them – what was good, bad, what could be improved, what should be changed. Want to know more about what’s involved? Please contact John Goodenough, Director of Nursing at

john.goodenough@tgh.nhs.uk

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