"This system does not save anything and only puts in an additional layer"
About: Devon Access and Referral Team (DART) Devon Access and Referral Team (DART) Exeter EX1 1PQ
Posted by Fred23 (as ),
I waited for around 7 minutes to speak to an operator. Security checks were quick.
I was then offered a choice of hospitals for my first appointment and following making my choice I was advised that they would have to write to the hospital to request an appointment. Why couldn't my GP do this in the first place? Surely the idea of a central clearing system is that all available appointments should be know to the operator and my appointment made at time of contact? This system does not save anything and only puts in an additional layer to the system.