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ward 17

Story from nhs.uk

"ward 17"

About: Airedale General Hospital

Even when you bring things to the attention of pals who rightly try to resolve any issues, the people in charge of Ward 17 who then contact you are not interested in your point of view are dismissive and plain uncaring, they don't contact you as arranged and seem to have a couldn't care less attitude to people's negative experiences. Still waiting now for a response from over 4 months ago.

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Responses

Response from Airedale General Hospital 9 years ago
Airedale General Hospital

Submitted on 10/07/2014 at 19:16
Published on nhs.uk on 11/07/2014 at 04:00

We are sorry to read of your dissatisfaction. Although you have indicated you have been in contact with PALS, we urge you to ring them once more as we really do want to talk to you about the issues you have raised. In case you do not have the number to hand, this is 01535 294019.

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