"Untitled"

About: St George's Hospital (Tooting) (London)

Nursing care, during my two weeks' enforced stay at the hospital, has been wonderful. The medical care has been haphazard and a case of "hunt the doctor", especially during my admission through A&E at the end of June, where I was left without a proper assessment for 4 hours, the first two hours without any pain relief. My scores for cooperation of staff, involving patients in decisions and respect for patients would be higher if I was only looking at nursing care.

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Responses

Response from St George's Healthcare NHS Trust

St George's Hospital (London) replied on 09 July 2014 on NHS Choices

Thank you for taking the time to post feedback about your experience. It was good to read that you found the nursing care wonderful but we are sorry that you found the medical care haphazard. I will inform the manager of the service about your comments.

If you would like to talk to the service about your experience and if you have not done so already, then please contact the PAL Service at pals@stgeorges.nhs.uk or on 020 8725 2453 where staff will see what they can do to help.

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