"Very impressed with the speed of the service"

About: Community Health Services / Community physiotherapy

(as the patient),

I hurt my back after a fall. After waiting for the result of a scan (which I had an appointment for) I self-referred for physiotherapy.

Very impressed with the speed of the service – my appointment was 1 week after posting letter. It was explained to me clearly what was wrong and treatment was discussed.

An exercise programme was decided on and after 2 more appointments to check progress I was discharged.

I am very grateful to the physio (Laura) who treated me.

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Responses

Response from Jacqui Sellek, PALS Coordinator, 5 Boroughs Partnership NHS Trust

Dear Walks407

Thank you so much for kind comments about the service you received. We will pass on your feedback to the staff concerned who will be delighted to hear from you.

With kind regards

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