"Orthopaedic outpatients fracture clinic"
About: Southmead Hospital Southmead Hospital Bristol BS10 5NB
Really abysmal service. NOT the Staffs fault. The building is ill designed for purpose. Signing in is unreliable. Far too much waiting. I had a 14:20 appointment was eventually seen at 16:30. Patient handling is like being at an airport. Confusing layout. Far too much WALKING from one waiting area to another. Walking for orthopaedic patients! For ONE appointment to check up on a femur fracture, I had to wait at FOUR different waiting areas. 1) Gate 12, yes 'GATE 12' 2)Xray dept 3)Gate 18 4)Fracture clinic. The waiting areas are small and confined. The toilets are cramped. This is in stark contrast to the entrance lobby which no doubt was what was shown to the people who commissioned this building. The layout of the departments is confusing and requires WALKING unreasonable distances. Woefully inadequate parking means parking on local residential streets and at an unreasonable distance. ESPECIALLY for orthopaedic patients.