"Nurses were helpful and courteous. ..."

About: Manchester Royal Infirmary

(as the patient),

What I liked

Nurses were helpful and courteous. Reception also helpful. Cleanliness of hospital fine.

What could be improved

Basic patient care. Consultants were rude, unhelpful and unhappy to provide details of options - e.g. options for surgery because of bad wrist fracture.

Story from NHS Choices

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