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Thanks for excellent treatment

Story from nhs.uk

"Thanks for excellent treatment"

About: Wexham Park Hospital

I was taken to Wexham Park in May after breaking my ankle. Both my husband and I were pleasantly surprised by the swift triage, assessment, x-ray and treatment. We were in the hospital for less than 2 hours in total. All the staff were efficient, friendly and very helpful, both in A & E, and the following week in the follow-up clinic, where the waiting time was also minimal. I have nothing but praise for the hospital, and the staff, who went out of their way to help and make it possible for me to travel to USA only a few days later. I would recommend this department wholeheartedly.

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Responses

Response from Wexham Park Hospital 9 years ago
Wexham Park Hospital

Submitted on 08/07/2014 at 14:49
Published on nhs.uk on 09/07/2014 at 04:00

Dear Diane Thank you for taking the time to leave positive feedback on your experience in A&E and the fracture clinic. I am pleased to hear that you received a fast and efficient service and that you would recommend the hospital. I will pass on your comments to Dr Ticehurst, Clinical Lead in A&E and Mr Kucheria, Clinical Lead for orthopaedics to share with their teams. They will be delighted to hear all the staff went out of their way to help you. We aim to provide this experience for all our patients. I hope you have recovered well Kind Regards Claire Marshall Associate Director of Patient Experience and Public Involvement

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