"One of the worst hospitals !"

About: St George's Hospital (Tooting) (London)

About year ago I was diagnosed with kidney stone but before my GP find this out I visited St. Georges A&E on/off 2 times, I had horrible abdominal pains I could barley walk! , despite that I was waiting 4 h to be attended, when Doctor finally attend me he didn't seems like he really care ? Samples of urine clearly was showing blood and what I've been told ? That its definitely not apendix etc., that's probably heartburn and i might suffer with ulcers (!!!) he send me back to my GP and told me to get a gastroscopy... how ridiculous is that. I'm very very disappointed. And after a year I'm awaiting for removal of stones , which is crazy painful , If someone would take my pain seriously a year ago and not send me back with some stupid diagnosis and paracetamol maybe today my stone wouldn't have 2cm !! seriously someone need to take responsibility for poor quality treatment .

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Responses

Response from St George's Hospital (Tooting)

We are sorry to read that your experience in visiting the A&E department a year ago was unsatisfactory. If you would like to talk to the service about your experience and if you have not done so already, then please contact the PAL Service at pals@stgeorges.nhs.uk or on 020 8725 2453 where staff will see what they can do to help.

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